Data Protection Last Updated: January 2026 Binding Policy

b33k Privacy Policy

At b33k, protecting your personal data is a core responsibility we take seriously. This Privacy Policy explains what information we collect when you use the b33k platform, how we use and store that information, who we share it with, and the rights you have over your own data. Please read this document in full before registering an account or using any b33k service.

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Privacy at a Glance

How b33k Protects Your Information

These six cards summarise the core principles of b33k's approach to personal data. Full detail is provided in the legal sections below.

Encrypted Data Storage

All personal data held by b33k is stored on servers protected by 256-bit SSL (TLS 1.3) encryption. Account passwords are hashed using industry-standard one-way algorithms and are never stored in plain text. Your payment details are handled through secured, tokenised channels and are never retained on b33k's own servers.

No Sale of Personal Data

b33k does not sell, rent, or commercially exploit your personal data to any third party for marketing or advertising purposes. Data may be shared with regulated service partners — such as payment processors like bKash and Nagad, or fraud-prevention providers — only where necessary to deliver the service you have requested or to meet a legal obligation.

Your Rights Over Your Data

Every b33k account holder has the right to access the personal data we hold about them, to request corrections to inaccurate data, and to request deletion of their data subject to b33k's legal retention obligations. All data-rights requests are acknowledged within 48 hours and resolved within 30 calendar days.

Lawful Basis for Processing

b33k only collects and processes your personal data where a lawful basis exists — primarily contractual necessity (to provide the betting and casino service you signed up for), legal compliance (KYC and anti-money-laundering obligations), and legitimate interests (fraud prevention, security monitoring, and responsible gaming enforcement).

Bangladesh-Focused Data Practices

b33k's primary user base is located in Bangladesh. We align our data practices with the needs of players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Payment data related to bKash, Nagad, Rocket, and Upay transactions is handled under the operational policies of those respective mobile financial service providers.

Defined Retention Periods

b33k does not retain your personal data indefinitely. Account data is retained for the lifetime of the account and for a defined period after closure to satisfy legal and regulatory obligations. Transaction records are kept for a minimum of five years in accordance with standard financial-record retention requirements. Data no longer needed is securely deleted or anonymised.

Contents
Last Updated: 1 January 2026  |  Version 2.0
Important Notice: This Privacy Policy forms part of the binding agreement between you ("the Player") and b33k ("the Platform", "we", "us", "our"). By registering an account or using any b33k service, you confirm that you have read, understood, and consented to the collection and processing of your personal data as described in this policy. If you do not agree, you must not use the b33k platform.

b33k is an online sports betting and live casino platform operated for players based primarily in Bangladesh. We are committed to handling your personal data with transparency, integrity, and care. This Privacy Policy sets out in plain English what personal data we collect, why we collect it, how long we keep it, and how we protect it.

This policy applies to all personal data collected through b33k.io, including data submitted during account registration, deposited via payment platforms such as bKash and Nagad, gathered through your in-platform activity (bets placed, games played, live chat interactions), and collected automatically through device and browser telemetry. It applies regardless of the device you use to access b33k — desktop browser, mobile browser, or the b33k app.

This Privacy Policy should be read alongside b33k's Terms & Conditions and Responsible Gaming Policy, both of which are available on this site and are incorporated herein by reference.

b33k acts as the data controller in respect of all personal data collected from players who use the b33k.io platform. As data controller, b33k is responsible for deciding the purposes for which your personal data is used and the means by which it is processed. b33k is also responsible for ensuring that any third-party processors it engages handle your data in accordance with applicable data-protection principles.

If you have any questions about how b33k processes your personal data, or if you wish to exercise any of your data-rights (see Section 11), please contact our Data Protection team at the address listed in Section 15 of this policy.

b33k collects the following categories of personal data from players:

Data Category Examples Purpose
Identity Data Full name, date of birth, National ID (NID) number, passport number Account registration, age verification, KYC compliance
Contact Data Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong) Account communications, security alerts, support
Financial Data bKash/Nagad/Rocket/Upay wallet references, bank account numbers, transaction amounts in BDT Deposit processing, withdrawal fulfillment, AML monitoring
Activity Data Bets placed, games played, stake amounts, win/loss history, session durations Service delivery, responsible gaming monitoring, fraud detection
Technical Data IP address, device type, browser type and version, operating system, device fingerprint Security, duplicate account detection, geo-compliance
Communication Data Live chat transcripts, email correspondence, support ticket content Support, dispute resolution, quality assurance
Preference Data Favourite games, deposit limit settings, self-exclusion status, marketing opt-in Personalisation, responsible gaming tool management

b33k does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. If you voluntarily disclose such information to our support team — for example, when requesting a self-exclusion on mental health grounds — we will use it only to fulfil the specific support request and will not retain it beyond what is necessary for that purpose.

b33k collects personal data through the following channels:

  • Direct submission: Data you provide when registering an account, completing KYC verification, initiating a deposit or withdrawal, contacting our support team, or updating your account settings.
  • Automated collection: Technical data collected automatically when you visit b33k.io, including IP address, browser fingerprint, session duration, pages visited, and device identifiers. This data is collected via server logs, cookies, and similar technologies (see Section 8).
  • Payment processors: When you deposit or withdraw using bKash, Nagad, Rocket, Upay, or a supported bank, the relevant payment provider may share transaction-level data with b33k to confirm payment status and support dispute resolution. b33k does not receive your full payment credentials — only a tokenised reference sufficient to identify the transaction.
  • Third-party verification: b33k may use third-party identity verification services to cross-reference the documents you submit during KYC against official databases in order to confirm your identity and age.
  • Game providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share session-level data (game launch time, stake amounts, round outcomes) with b33k for accounting reconciliation and responsible gaming monitoring. These providers operate under their own privacy policies and data-processing agreements with b33k.

b33k uses the personal data it collects for the following purposes:

  • To create, verify, and manage your b33k account and to authenticate your identity when you log in.
  • To process deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and supported bank channels.
  • To deliver the sports betting and casino services you have requested, including settling bets, crediting winnings, and applying promotional bonuses.
  • To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, including verifying your identity and monitoring transaction patterns for suspicious activity.
  • To administer our responsible gaming programme, including enforcing deposit limits, session time controls, cooling-off periods, and self-exclusion restrictions you have requested.
  • To detect and prevent fraud, duplicate accounts, bonus abuse, and any other prohibited conduct described in the b33k Terms & Conditions.
  • To provide English-language customer support via live chat and email, to resolve disputes, and to maintain records of support interactions.
  • To send you transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — that are necessary for the proper operation of your account. These are not marketing messages and cannot be opted out of while your account is active.
  • To send you promotional communications about b33k offers, bonuses, and new features — but only where you have provided explicit opt-in consent. You may withdraw this consent at any time by contacting support.
  • To personalise your b33k experience, including surfacing game recommendations based on your play history and displaying cricket odds relevant to BPL, IPL, and Bangladesh international fixtures.
  • To conduct internal analytics and product development in order to improve the b33k platform, fix bugs, and optimise performance for players in Bangladesh.

b33k processes your personal data only where a recognised lawful basis applies. The primary bases b33k relies upon are as follows:

Processing Activity Lawful Basis
Account registration and service delivery Contractual necessity — required to provide the service you signed up for
KYC identity and age verification Legal obligation — required to comply with AML and age-verification rules
AML transaction monitoring Legal obligation — required to detect and report suspicious financial activity
Fraud detection and duplicate account screening Legitimate interests — b33k has a legitimate interest in protecting the integrity of its platform
Responsible gaming tool administration Contractual necessity and legitimate interests — protecting player welfare
Transactional communications (security alerts, deposit confirmations) Contractual necessity — essential for account operation
Promotional and marketing communications Consent — only sent where you have opted in; withdrawable at any time
Platform analytics and product improvement Legitimate interests — improving the service for all players

b33k does not sell, rent, or commercially transfer your personal data to any third party. However, b33k may share your data with the following categories of recipient where necessary and proportionate:

  • Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — to process deposits and withdrawals in BDT.
  • Identity verification providers: Third-party KYC services used to verify your identity documents (NID, passport) against official databases.
  • Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to facilitate game launch sessions and reconcile round outcomes with b33k's accounting system.
  • Fraud and security services: Third-party providers that assist b33k in detecting bot activity, duplicate accounts, and suspicious betting patterns.
  • Law enforcement and regulatory authorities: b33k will disclose personal data to government bodies, law enforcement agencies, or financial intelligence units where required by law or where b33k has a legitimate interest in reporting a suspected crime. Where legally permitted, b33k will notify the affected player that such a disclosure has been made.
  • Professional advisers: Legal counsel, auditors, and insurers engaged to provide advice to b33k on a confidential basis. These parties are contractually bound to process your data only for the purpose for which it was shared.
Third-Party Processors: All third parties engaged by b33k to process personal data on its behalf are required to enter into data-processing agreements that obligate them to apply appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared. b33k does not permit its processors to use your data for their own commercial purposes.

b33k uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, detect fraud, and improve your experience. The following categories of cookie are used on b33k.io:

  • Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
  • Functional cookies: Used to remember your preferences — such as your preferred language (English) and deposit-method selection — so you do not need to re-enter them on each visit.
  • Analytical cookies: Used to collect aggregated, anonymised data about how players navigate b33k.io — for example, which game categories receive the most traffic and which deposit flows have the highest completion rates. This data is used solely for internal product improvement.
  • Security cookies: Used to detect bot activity, identify unusual login patterns, and support b33k's device-fingerprinting processes for duplicate-account detection.

b33k does not use third-party advertising cookies or cross-site tracking pixels. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in or using transactional features of the platform.

b33k retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years post-closure Legal obligation, dispute resolution
KYC identity documents Duration of account + 5 years post-closure AML compliance, regulatory obligation
Financial transaction records Minimum 5 years from transaction date Financial record-keeping obligations
Betting and gaming activity logs Duration of account + 2 years post-closure Dispute resolution, responsible gaming audit
Support and live chat records 2 years from interaction date Quality assurance, dispute resolution
Marketing consent records Until consent is withdrawn + 1 year Evidence of lawful basis for marketing
Technical/device logs 90 days from collection Security monitoring, fraud detection

Upon expiry of the applicable retention period, b33k will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with your identity. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and product-improvement purposes.

b33k implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

  • 256-bit SSL (TLS 1.3) encryption applied to all data in transit between your device and b33k servers.
  • Encryption at rest for all sensitive data fields stored in b33k databases, including identity document references and financial identifiers.
  • One-way password hashing using industry-standard algorithms, ensuring that b33k staff cannot read or recover your account password.
  • Role-based access controls limiting internal staff access to personal data to those with a documented business need.
  • Regular security audits and penetration testing conducted by independent third-party security professionals.
  • Real-time monitoring of login activity for unusual patterns, with automatic account lockout and security alerts for suspicious access attempts.
  • Secure backup procedures ensuring data can be recovered in the event of hardware failure or a destructive cyberattack, without exposing unencrypted data during the recovery process.
Data Breach Notification: In the event of a personal data breach that is reasonably likely to result in a risk to your rights and freedoms, b33k will notify affected players as promptly as practicable after becoming aware of the breach. Notification will be sent to the email address registered to your account and will describe the nature of the breach, the categories of data affected, and the steps b33k is taking to remediate the situation.

As a b33k account holder, you have the following rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting the b33k Data Protection team at [email protected]:

  • Right of Access: You may request a copy of the personal data b33k holds about you. b33k will provide this in a structured, commonly used format within 30 calendar days of receiving a valid request.
  • Right to Rectification: If any personal data b33k holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly in your account settings; for identity or financial data, please contact support.
  • Right to Erasure: You may request deletion of your personal data. b33k will honour erasure requests where no legal obligation requires retention. Note that certain data — such as KYC documents and financial transaction records — must be retained for defined periods regardless of an erasure request (see Section 9).
  • Right to Restriction: In certain circumstances — for example, where you contest the accuracy of data or have objected to processing — you may request that b33k restrict processing of your personal data while the matter is being resolved.
  • Right to Data Portability: Where b33k processes your data on the basis of your consent or contractual necessity, and the processing is carried out by automated means, you may request a machine-readable export of your personal data to transfer to another service provider.
  • Right to Object: You may object at any time to processing based on b33k's legitimate interests. b33k will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests. You have an unconditional right to object to processing for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent — specifically, marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

All data-rights requests are acknowledged within 48 hours of receipt (Bangladesh Standard Time, UTC+6). b33k will resolve requests within 30 calendar days. Where a request is complex or involves a high volume of data, b33k may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

b33k will not charge a fee for handling data-rights requests unless requests are manifestly unfounded or excessive, in which case b33k reserves the right to charge a reasonable administrative fee or to refuse the request, with written reasons provided to you.

b33k is strictly an adult platform. The minimum age to register and use b33k is 21 years. b33k does not knowingly collect personal data from individuals under the age of 21. All account registrations are subject to age verification as part of the KYC process, and accounts found to belong to persons under 21 will be immediately suspended and any funds held will be handled in accordance with b33k's Terms & Conditions.

If a parent or guardian believes that a minor has submitted personal data to b33k without their knowledge, they should contact our support team at [email protected] immediately. b33k will investigate and, if confirmed, will delete the minor's data from our systems as promptly as practicable.

Age Restriction: This platform is intended exclusively for adults aged 21 and above residing in Bangladesh. It is the responsibility of parents and guardians to ensure that minors do not gain access to gambling platforms. b33k's responsible gaming tools — including account-level access controls and self-exclusion — are described in detail in the Responsible Gaming policy available on this site.

In order to deliver the b33k service, your personal data may be transferred to and processed in jurisdictions outside Bangladesh — for example, by game-content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, whose technical infrastructure may be hosted in data centres located in Europe, Malta, Gibraltar, or other jurisdictions.

Where such transfers occur, b33k takes steps to ensure that your data is afforded a level of protection equivalent to that applied within Bangladesh. These steps may include entering into standard contractual data-transfer clauses with the relevant provider, or relying on the provider's independently certified compliance with internationally recognised data-protection standards.

By accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to these third-party service providers in the jurisdictions described above, for the purposes and on the safeguards set out in this policy.

b33k reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, new service features, or revised data-processing practices. When material changes are made, b33k will:

  • Update the "Last Updated" date at the top of this policy.
  • Display a prominent notice on the b33k.io homepage and within the player account dashboard for a period of at least 14 days following the change.
  • Send an email notification to all registered players at their account email address where the changes materially affect their rights or the way b33k processes their personal data.

Your continued use of the b33k platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the amended policy, you must close your account and cease using the platform.

Previous versions of this Privacy Policy are available upon request by contacting the b33k Data Protection team. All version history is retained internally for audit purposes.

If you have any questions, concerns, or requests relating to this Privacy Policy or b33k's data-processing practices, please contact our Data Protection team using the details below. All communications are handled in English and are responded to within Bangladesh Standard Time (BST, UTC+6) business hours, with a guaranteed response within 48 hours.

Contact Method Details
Email (Data Protection) [email protected]
Subject Line Use "Privacy Request – [Your Username]" for data-rights requests
Response Time Acknowledged within 48 hours; resolved within 30 calendar days
Operating Hours 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Language English only
Please Note: For the fastest resolution of data-rights requests, please include your registered username, the email address associated with your b33k account, and a clear description of the data you are requesting access to, correction of, or deletion of. b33k may need to verify your identity before processing any data-rights request to ensure that personal data is not disclosed to an unauthorised party.
Responsible Gaming Reminder: b33k is committed to the welfare of all players. If you believe that gambling is having a negative impact on your finances, relationships, or mental health, please visit the Responsible Gaming page or contact our support team directly. Self-exclusion, deposit limits, and session time controls are available free of charge at any time.
Your Data, Your Rights

b33k Is Committed to Transparent Data Practices

Your privacy matters to us. b33k never sells your personal data, applies 256-bit SSL encryption across the entire platform, and gives you full rights to access, correct, or delete the data we hold. If you have any questions about this Privacy Policy, our English-speaking support team is available around the clock at [email protected].

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